This webcast presents materials and techniques that laboratories and assessors can use to successfully address the challenges posed during the audit process. A strong focus is on eliminating report findings and capitalizing on assessment opportunities to improve the management system and operating performance. Resolving negative findings in the laboratory quickly and effectively is critical to successfully closing an assessment, but the findings can also provide opportunities for continuous improvement, reducing costs and fostering efficiency. How does management assure that deficiencies are resolved, and their resolution provides value and benefit to project goals and operations long term? This class focuses on actual real-life situations and assessment results using root cause analysis tools as well as a suggested process for addressing deficiencies.
How follow-up audit activities are used to verify and record the implementation and effectiveness of the corrective action taken. The laboratory's policies and procedures to enact when any aspect of its testing does not conform to its own procedures or the agreed requirements of the customer. That when an evaluation of the significance of the nonconforming work indicates it could recur or that there is doubt about the compliance of the laboratory's operations with its own policies and procedures, a corrective action is performed. The procedures for the resolution of complaints received from customers or other parties. How to record complaints on the investigations and corrective actions taken by the laboratory.The procedures for corrective action including investigations to determine the root causes of problems. Corrective actions should be appropriate to the magnitude and the risk of the problem. How to monitor results to ensure that the corrective actions taken have been effective. How to identify improvements and potential sources of nonconformities, either technical or concerning the management system. That when improvement opportunities are identified or if preventive action is required, how to develop, implement, and monitor action plans to reduce the likelihood of the occurrence of such nonconformities and to take advantage of the opportunities for improvement. How to resolve negative findings quickly and effectively for continuous improvement, reducing costs and fostering efficiency. How to assure deficiencies are resolved, and that their resolution provides value and benefit to project goals and operations long term.
Quality Managers, Technical Managers, Laboratory Assessors, Analysts
Corrective Action Specialist
2 hours
Jack Farrell
Jack Farrell has more than 40 years of experience in the environmental industry as an analyst, QA professional, technical and general manager of small, medium and large commercial laboratories. He is an experienced environmental manager, laboratory chemist, trainer, and auditor. Mr. Farrell holds degrees in Biological Sciences (Microbiology) and Chemistry and is a professional trainer, consultant and third party assessor for a number of state and federal regulators. Jack Farrell is a Senior Environmental Analyst, President and Founder of Analytical Excellence, Inc. (AEX). Since its inception in 1993, AEX has been an independent strictly confidential consulting firm specializing in environmental laboratory operations, analysis and matters concerning the generation of analytical data to support effective compliance decision-making and aspects of litigation. AEX's clientele consist of well-known small and large laboratory companies, instrument manufacturers, engineering firms, state and federal regulatory agencies and legal practice firms.
Jack Farrell has more than 40 years of experience in the environmental industry as an analyst, QA professional, technical and general manager of small, medium and large commercial laboratories. He is an experienced environmental manager, laboratory chemist, trainer, and auditor. Mr. Farrell holds degrees in Biological Sciences (Microbiology) and Chemistry and is a professional trainer, consultant and third party assessor for a number of state and federal regulators.
Jack Farrell is a Senior Environmental Analyst, President and Founder of Analytical Excellence, Inc. (AEX). Since its inception in 1993, AEX has been an independent strictly confidential consulting firm specializing in environmental laboratory operations, analysis and matters concerning the generation of analytical data to support effective compliance decision-making and aspects of litigation. AEX's clientele consist of well-known small and large laboratory companies, instrument manufacturers, engineering firms, state and federal regulatory agencies and legal practice firms.
