Defining Organizational Responsibilities

Synopsis

This webcast focuses on how Organizational and Management responsibilities interact with the roles of the Technical Manager, Quality Manager and key personnel to form an effective management system that promotes continuous improvement and client satisfaction, and empowers key personnel to meet and exceed accreditation requirements.

The TNI Standard and embedded ISO 17025 provisions can be confusing to understand and implement, but it is not as difficult as it seems. Overall responsibilities and accountabilities for operating and managing a quality system are discussed. Defining an organization that meets the background, skills, experience, and training requirements as well as the roles and responsibilities of key personnel including the Technical Manager and Quality Manager is critical to reaping the benefits of an empowered staff.

Organization and roles of key personnel change as the size of the organization changes. Some of the ways to accomplish meeting the Standard requirements without creating a whole new bureaucracy will be explored.Real life organizational structures and tools to facilitate management implementation in small organizations will be a strong focus. Questions and polling feedback will provide opportunities for interaction.

Learning Objectives

Understand the laboratory's management system policies related to quality.
Understand the laboratory's quality policy statement.Understand the laboratory's commitment to good professional practice and to the quality of its testing in servicing its customers.
Understand the purposes of the management system related to quality.
Gain knowledge of the quality documentation and the policies and procedures.
Understand the laboratory's commitment to continually improve the effectiveness of the management system.
Understand the role of a Quality Manager in serving as the focal point for Quality Assurance and Quality Control (QA/QC) and performing assessments without outside (e.g., managerial) influence.

Audience

Laboratory Managers, Quality Managers, Laboratory Assessors

Digital Badges Associated with this Course

Basic Quality Management System Specialist


Fees

$75 for TNI members
$90 for non members

Group rates are available: Each purchased webcast is to be viewed by only one student. If you would like multiple viewers, separate purchases must be made. A group rate of $325 for TNI members or $400 for non-members is available for groups of 5-10 students at a single location.

Certificates: A Certificate of Attendance is provided for this training.






Length

2 hours

Presented By:

Jack Farrell

Jack Farrell has more than 40 years of experience in the environmental industry as an analyst, QA professional, technical and general manager of small, medium and large commercial laboratories. He is an experienced environmental manager, laboratory chemist, trainer, and auditor. Mr. Farrell holds degrees in Biological Sciences (Microbiology) and Chemistry and is a professional trainer, consultant and third party assessor for a number of state and federal regulators.

Jack Farrell is a Senior Environmental Analyst, President and Founder of Analytical Excellence, Inc. (AEX). Since its inception in 1993, AEX has been an independent strictly confidential consulting firm specializing in environmental laboratory operations, analysis and matters concerning the generation of analytical data to support effective compliance decision-making and aspects of litigation. AEX's clientele consist of well-known small and large laboratory companies, instrument manufacturers, engineering firms, state and federal regulatory agencies and legal practice firms.